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Frequently asked questions
Shipping, authenticity, returns — answered.
How fast do you ship?+
Orders placed before 2pm AEST ship same business day from Queensland. Most metro orders arrive 2–4 business days.
Is the product sealed and authentic?+
Every box is sourced from authorised distributors and inspected before despatch. Authenticity guaranteed or your money back.
Do you ship internationally?+
Currently Australia only. Sign up to be notified when we open NZ shipping.
Do you accept returns?+
Sealed product can be returned within 14 days if unopened. Singles are final sale unless damaged in transit.
When are restocks?+
We drop new stock weekly, typically Friday 7pm AEST. Subscribe for restock alerts.